Welcome

London UK based consultant with International reach

Facilitate


We guide participants to help bring clarity, efficiencies and streamlined solutions to noisy complex challenges.

Elevate


We encourage collaboration and inclusion to grow, learn and expand as individuals, teams and organisations.

Innovate


We provide creative approaches and solutions for impactful results, helping organisations evolve, adapt and fly.

 


Our goal is to help operational teams in concious-led organisations create more value* through innovation, improved systems and decision making.

*Value can mean different things to different people. When processes, systems and people work together to be more efficient, the time and effort that was otherwise spent looking for the information, chasing the signature, sitting in another pointless meeting, being stuck on how to improve the product, repeating the step yet again... can instead be spent creating more value.

This value may be financial, it may be time, quality or something else. It could be increasing the product output through more efficient processes, expanding the product line, allowing strategic decisions to be made quicker using data analysis, and having a happier team. It could mean having more time with family, perfecting a new hobby, or getting some rest.

Why work with me?

OVER
20

Years Experience in
Project Management

OVER
15

Years Working with Non Profit Organisations

Skilled in fostering a culture of creativity and continuous improvement and innovation

Extensive experience mentoring and coaching people to gain confidence and succeed on their path

Ability to bridge the gap between technical & operational

Proficient in working across multicultural teams and timezones

Collaborative and intuitive approach, with focus & drive

Competent in developing and delivering comprehensive training for complex system implementations

Extensive experience designing and facilitating successful workshops

Proficient in delivering quality system solutions

Ability to define, map, and streamline business processes to improve efficiencies and user experience

Ability to see patterns within chaos

Outside the box and lateral thinking

Lean thinking approach and application

OVER
20

Years Experience in change management & continuous improvement initiatives

Proven track record in developing and implementing strategic plans

Trusted experience in building strong relationships with key stakeholders at all levels

Some organisations I’ve had the pleasure to work with...

Expert Consulting Services

Facilitating innovation and change

  • We design and facilitate workshops to help organisations solve problems
  • We offer Design Sprints to help organisations identify and address their key challenge(s) in just 4 days
  • We support organisations in decision-making, to help them move forward and achieve the changes they have been striving for
  • We encourage improvements to help organisations create an effective and happy experience

Project Management

  • We provide end-to-end project management skills, from initial scoping, design and planning to implementation, delivery and retrospection
  • We mentor individuals in good project management practices and principles, supporting them to grow and achieve their goals


TESTIMONIALS

"INCLUSIVE & CREATIVE"


A skilled and patient facilitator, Suzy consistently demonstrated her ability to bring clarity and direction to our discussions. Her approach was inclusive, collaborative, and creative; she ensured that all voices were heard and that the solutions we developed were fit-for-purpose and worth the investment of time and resources that it would take to make them happen.


Emma Smith Cain

Project Manager

- Mennonite Central Committee

"NATURAL COMMUNICATOR"


Her adaptability, outstanding communication skills, and deep subject matter expertise were evident from the start. Suzy is a natural communicator who listens to understand the personalities, knowledge levels, and priorities of everyone in the room. She helped individuals and groups unpack their ideas and translate them into requirements for the information management system.


Natasha Freeman

Head of Operations

- Australian Red Cross

"PROJECT MGMT EXPERT"


Suzy is adept at navigating organizational transitions and driving positive change within NGOs. As a project management expert, Suzy possesses a remarkable ability to strategize, plan, and help clients execute complex initiatives effectively. She has a keen eye for detail and a strong grasp of project methodologies that enable her to deliver results of the highest quality.


Tamidra Marable

Change Effectiveness Director

- Heifer International

"EXCELLENT WORKSHOPPING

AND FACILITATION SKILLS"


Suzy brings an in depth understanding of business systems and how they influence and enable processes and ways of working improvements.

Suzy is gifted with excellent workshopping and facilitation skills. I have fond – and amazed - memories of an in-person system requirements gathering workshop. The room was full of subject matter experts and Suzy tirelessly demonstrated her listening and facilitation skills and patiently fostered constructive discussions guiding us toward prioritisation and shared vision.


Catherine Tinel

Project Manager

- Australian Red Cross

"EXCEPTIONAL SKILLS AND

PROACTIVE APPROACH"


I had the pleasure of working with Suzy on a recent global project for developing a project management software that we rolled out to 19 countries. Her exceptional skills as a product manager made a significant impact on our success. Suzy exhibited a remarkable attention to detail, ensuring that every aspect of the product was meticulously planned and executed. She was key in ensuring we thought through the challenges we might face.

Her expertise and proactive approach were invaluable in ensuring the project stayed on track."


Alyssa Ivaska

Project Manager

- Heifer International

GOAL SETTING WORKSHOP FOR 2025

Step into 2025 with clarity and purpose

Prioritise your goals for 2025 in an interactive 1-day workshop.


Let me help you and your team:

  • Understand the past year’s wins and challenges
  • Identify key desires for the year ahead
  • Prioritise multiple competing initiatives
  • Review alignment with strategic plan
  • Collaborate as a team
  • Feel prepared and excited for the year ahead

Get in touch

to discuss your challenges and how I can support you.

Send a message using the form below, or drop me an email and let's see how we can collaborate to help you.

Our Values

Authenticity

Bravery

Collaboration and Cooperation


Integrity

Innovation

We believe in being true to ourselves, enjoying what we do, with clear and fair boundaries.



We believe in challenging the status quo and giving people the opportunity to express their ideas without censorship.



We believe in building communities, connections and networks; supporting each other to grow, and to be better than when we started.



We believe in clear and honest communication, transparency from beginning to end; learning should be inherent in what we do.



We believe in creative thinking; making a significant impact to improve the way people work.


We believe beauty and grace can be found even in the smallest areas of your business.

HELLO

LONDON UK BASED CONSULTANT WITH INTERNATIONAL REACH

I love projects. It’s the start, middle and end that makes them so attractive. There is a clear deliverable, a tangible end point, a defined “we did it” (or ”we didn’t” in some cases and we learn from it). A good project, big or small, is initiated to make a change to something, to make an improvement. It’s that mix of transformational change, project delivery and seeing people’s experiences improve that makes me excited to do this work.

 

Facilitating organisations to make changes, encourage innovation, and support different voices to be heard, all assists in helping to make the world a better place, one piece at a time.

 

If you want to make a change for good, then get in touch.

 

Suzy Crook Consulting

SAY HELLO

Get in Touch


Let's talk to see how we can collaborate.

 
 
 
 

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